Privacy

Privacy notice

Last updated: 21 August 2026

This notice explains how Velcor Technologies handles information you choose to share when making an enquiry about our installation, networking or support services.

Information you may provide

You may provide your name, telephone number, general site location, requested service and additional project details. Please do not send passwords, financial details or other unnecessary sensitive information through the website form or WhatsApp.

How the information is used

• To understand and respond to your enquiry.
• To arrange an assessment, quotation or service visit.
• To communicate about your installation or support request.
• To maintain reasonable business and service records.

WhatsApp and telephone communication

The enquiry form prepares a WhatsApp message on your device. You can review it before sending. When you continue through WhatsApp, your information is also handled according to WhatsApp's own terms and privacy practices.

Sharing and retention

Velcor does not sell your enquiry information. Information may be shared with team members or service providers only when needed to assess, quote or complete the requested work. Records are kept only for as long as reasonably needed for the enquiry, service relationship, legal obligations or dispute resolution.

Your choices

You may ask Velcor to correct or delete enquiry information, subject to reasonable legal and operational record-keeping requirements. Contact us on +260 764 753 527 or +260 966 105 520.

Changes to this notice

This notice may be updated as the website or our communication practices change. The latest version will remain available on this page.